![]() The lockbox program allows emergency personnel to quickly enter a house with a homeowner’s key kept in secure steel box, much like those that allow real estate agents access to homes that are for sale. But a community lockbox program, like those cropping up in cities and towns across the country, might have helped her feel more comfortable living alone in her condominium. That experience and her medical issues were factors in Long’s decision to move out of her condominium into senior housing. ![]() I had to get a whole new door,” says Long, 69. They broke through the door and frame-smashed the whole thing. “My friend called the ambulance, and they couldn’t get in. “I had passed out and could not answer the door,” recalls the retired Portsmouth, N.H., clerical worker. When Joan Long didn’t answer her locked front door just minutes after arranging to be picked up for an outing, her friend suspected something was terribly wrong.
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